Competitive Advantage: Is Yours a Hit or Myth?

by CherylBMcMillan on July 15, 2015

"If you don't have a competitive advantage, don't compete!" Jack Welch Jaynie Smith, author of Creating Competitive Advantage: Give Customers a Reason to Choose You Over Your Competitors and Relevant Selling: Research Proves Customers Value More Than Just Pricerecently spoke to my groups. Here are the highlights of her books and presentation: Competitive advantage is [...]


Giving feedback to others should be part of your daily routine, and you probably do it with confidence and firm belief in your point of view. How do you feel, though, when you receive feedback? Do you agree with the giver’s perspective? Your natural reaction when receiving feedback from some may be to quickly dismiss […]


The Secret to Leadership

May 1, 2015

“If you are distressed by anything external, the pain is not due to the thing itself but to your own estimate of it: and this you have power to revoke at any moment.” Marcus Aurelius   What if you knew the “secret” of being a great leader and living a happier life? Would you invest [...]

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No Excuses Needed! Creating And Sustaining A Culture Of Accountability

April 20, 2015

Can you imagine a world where no one makes an excuse for a missed deadline? Chalmers Brothers recently spoke to my groups on creating and sustaining a culture of commitment and accountability. He stressed that conversations are the key to accountability, and as a leader, your job is to have effective conversations. Your culture is […]

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Stop, then Ask: The Language of Innovation and Change

April 3, 2015

"...the leader of the past knew how to tell. The leader of the future will know how to ask." Peter Drucker “He who can no longer pause to wonder and stand rapt in awe, is as good as dead; his eyes are closed.” Albert Einstein Any type of improvement or innovation requires a change in [...]

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List of Eclectic Book Lists

February 17, 2015

People are always asking me for book recommendations. Here is a “list of lists”, a collection of eclectic lists of favorite books: Strategy & Business: Best Business Books of 2014 Inc: 10 Quotes and Tips From My Favorite Business Books Business Insider: 15 Best Business Books of 2014 Michael Hyatt’s Favorite Business Books Entrepreneur: 25 […]

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Ten Rules for Giving Meaningful Feedback

January 16, 2015

How difficult is for you to provide meaningful feedback to your employees? The experience can be awkward and anxiety-provoking, so maybe you delay it or, worse, avoid it entirely?! Let’s start with defining feedback. Feedback is a generic term for information about a previous action that was sent back to the source. There are two […]

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Disaster or Innovation? Your Reaction to Failure Determines Which It Is

January 5, 2015

A few sentences in a recent New Times article about failure particularly struck me: “… (an) unexpected truth about innovation: It is, by necessity, inextricably linked with failure. The path to any success is lined with disasters.” Disaster?! That’s a strong word. Just the thought of it turns my stomach, and, probably yours as well. […]

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Decoding and Avoiding Upward Delegation

December 15, 2014

I was only 26 and excited about my new role as Controller. As a first time manager, I was driven by a desire to be a leader who both listened to, and acted on, my employees’ problems. I encouraged everyone to bring me their unsolved problems. One after another, I resolved them and felt like […]

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Open Your Mind and Generate New Ideas by Reversing Everything

November 19, 2014

Andrea Simon recently spoke to my Vistage Peer Advisory Groups. She is a certified Blue Ocean Strategist. A “Blue Ocean” is a new market space with no competition where demand is created rather than fought over. Andrea says that the key to finding our Blue Ocean is “to ‘see with new eyes’ and force our […]

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