Leadership Skills

Accountability

How to Role Model Accountability

If it is to be, it is up to me. — Unknown After your second cup of coffee, you realize that Mary had a big deadline two weeks ago and it suddenly occurs that you haven’t heard about results. At your request, Mary comes into your office. When you ask her about…
conversations

“What is so” vs. “What we say about what is so”

Guest Blogger Bio: Chalmers Brothers is a certified executive coach, leadership development consultant, speaker and best-selling author.  His books “Language and the Pursuit of Happiness” (2005) and “Language and the Pursuit of Leadership Excellence” (2015) have been adopted by the leadership / coaching programs at Georgetown University, George Mason University,…
tolerating

What Are You Tolerating That You Don’t Want To?

How would your stress, energy level and happiness be affected, if you stopped tolerating? To tolerate means allowing things that you don't like to continue. It includes those things that irritate you, drain your energy, and weigh you down. They produce negative emotions, and they may show up in both…
empathy

What is Empathy, Really?

The dictionary defines empathy quite simply: “It’s the ability to understand and share the feelings of another.” And for most of us, this simple sentence describes one of life’s greatest challenges. We come at everything from our point of view. Our personality, combined with our backgrounds and experiences, drive how we see…
chipotle

Seven Leadership Lessons You Can Learn from Chipotle’s Recent Crisis

Last Friday at 6:00 p.m., I drove past my local Chipotle restaurant. I was surprised to see only a few customers standing in line. A couple of years ago, lines regularly stretched past the front door from lunchtime until closing, seven days a week. Until recently, Chipotle was a darling…
cheaper

Better, Faster, Cheaper

For many years, the adage was “do you want it right, on-time or cheap, pick two”. And then somewhere in the 80’s and 90’s, perhaps associated with the dot.com era, marginal costs moved close to zero in some industries. Because of this, we began to expect all three. In fact, the…
ryan avery

Ryan Avery’s Words to Delete

Recently, Ryan Avery spoke to my Vistage groups where he shared valuable communication skills, strategies, and insights that the world’s best leaders use to influence others to take action. Ryan's infographic shown here lists some words that he recommends removing from your vocabulary to increase the effectiveness of your own communication.…
tomatoes

Ten Tips to Manage Your Time and Set Priorities

“People think focus means saying yes to the thing you've got to focus on. But that's not what it means at all. It means saying no to the hundred other good ideas that there are. You have to pick carefully.” —Steve Jobs “Saying no is the most powerful word in…
stress

The Benefits of Stress

    Thank you Chip, for the remind that stress is not always a bad thing!   It's that time of the year again. The nail-biting, hand-wringing, buzzer-beating, stress-packed world of March Madness! We've seen just two rounds played, but I'm struck by the amount of pressure these "kids" endure…
Honky-Tonk

9 Life Lessons From Nashville Bars

Life Lessons are everywhere. The task is to slow down and find them. The trick is to apply them to your situation. Let’s see how the lessons I observed can be applied to you! This winter I’m working from Nashville. As expected – this town is amazing! What I didn’t…
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