Leadership Skills

ego

Is Your Ego Well Diversified?

What does it mean to diversify your ego? Does that even make sense? In the investment world, diversification is de rigueur. Anyone who works with an investment advisor has heard him talk about the benefits of holding a diversified portfolio. The reasons are pretty straightforward, asset classes typically move differently and…
Beaulieu

Change is Coming…

Vistage economist, Alan Beaulieu, CEO of ITR, issued a simple warning in recent days “It’s been a good year, but there is a change coming,” he said. “Things are going to slow down.” For those of us who follow ITR, we know the recession Beaulieu expects next year is one that he’s been forecasting…
inclusion

How Inclusive Is Your Business? Take the “Airplane Seat Exercise” to Find Out

There is a buzzword regarding diversity efforts: "Inclusion". All buzzwords suffer from the same fate; they become so widely overused that they lose their meaning. Let’s investigate the definition of inclusion. While diversity efforts of an organization attempt to recruit members with varied demographics, psychographics, life experiences, etc., an inclusive attitude…
Broadcasting

What Attitude Are You Broadcasting?

We, like a television signal, are broadcasting our attitude to everyone around us each day. Most people, and I'm guilty sometimes, broadcast negative feelings. I recently spoke in New York City, at a company in Times Square. Before going up into the office building for my meeting, I watched some…
Accountability

How to Role Model Accountability

If it is to be, it is up to me. — Unknown After your second cup of coffee, you realize that Mary had a big deadline two weeks ago and it suddenly occurs that you haven’t heard about results. At your request, Mary comes into your office. When you ask her about…
conversations

“What is so” vs. “What we say about what is so”

Guest Blogger Bio: Chalmers Brothers is a certified executive coach, leadership development consultant, speaker and best-selling author.  His books “Language and the Pursuit of Happiness” (2005) and “Language and the Pursuit of Leadership Excellence” (2015) have been adopted by the leadership / coaching programs at Georgetown University, George Mason University,…
tolerating

What Are You Tolerating That You Don’t Want To?

How would your stress, energy level and happiness be affected, if you stopped tolerating? To tolerate means allowing things that you don't like to continue. It includes those things that irritate you, drain your energy, and weigh you down. They produce negative emotions, and they may show up in both…
empathy

What is Empathy, Really?

The dictionary defines empathy quite simply: “It’s the ability to understand and share the feelings of another.” And for most of us, this simple sentence describes one of life’s greatest challenges. We come at everything from our point of view. Our personality, combined with our backgrounds and experiences, drive how we see…
chipotle

Seven Leadership Lessons You Can Learn from Chipotle’s Recent Crisis

Last Friday at 6:00 p.m., I drove past my local Chipotle restaurant. I was surprised to see only a few customers standing in line. A couple of years ago, lines regularly stretched past the front door from lunchtime until closing, seven days a week. Until recently, Chipotle was a darling…
cheaper

Better, Faster, Cheaper

For many years, the adage was “do you want it right, on-time or cheap, pick two”. And then somewhere in the 80’s and 90’s, perhaps associated with the dot.com era, marginal costs moved close to zero in some industries. Because of this, we began to expect all three. In fact, the…
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