Recent Posts

LastPass

Forget Your Passwords Because LastPass Remembers Them.

Forget Your Passwords Because LastPass Remembers Them. Here’s what you need to know about passwords- 80% of the world’s so called hacking is due to bad ones! You should use long, complicated passwords and you should never use the same password twice. The most common password is ‘123456’. If your…
election

CEO’s More Optimist: November, 2016 Confidence Index Results

CEOs Gain Confidence as a Result of the Presidential Election Results The post-election November survey of small business CEOs recorded a 5.9% gain in economic confidence from October, and the first year-to-year gain in the Confidence Index since July of 2015. CEOs provided more favorable assessments on all Index components, with the…
after election

After the Election Economic: Analysis and Advice for CEOs and Business Owners

Economic analysis and advice for CEOs and Business owners Wondering what actions to take, given the elections results? Check out the results in the report, After the Election: Economic Analysis and Advice for CEOs and Business Owners, featuring analysis from Dr. Richard Curtin, Research Professor at University of Michigan, Ami Kassar, Vistage member…
management

A Brief Review of Deming’s 14 Points of Management

A Brief Review of Deming’s 14 Points of Management These 14 points are from Deming’s 1982 book, Out of Crisis. Almost 25 years later, these ideas still resonate. Some are even “new” management fads today. And others have only gained lip service. Origin of the 14 points. The 14 points…
president

Hanson for President this Tuesday?

Hanson for President this Tuesday? Tuesday, in the U.S., will be a big day as we elect a new President. It's been a very contentious campaign and a lot of people will be glad to see the day come. I'd like to introduce a President from the past. This, in…
culture

Your Culture:  A Path for Great Leadership

Your Culture:  A Path for Great Leadership As leaders, you are well aware that the spotlight never shines too far away from you. Your role as a source of inspiration, teacher, coach, counselor and visionary is a 24/7 commitment. It's not easy always being "on" and having your leadership plan…
customer

Who Are You, Really?

The Dangers of Outsourcing Customer Ordering We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better. Jeff Bezos, CEO Amazon.com In order to be compatible with Apple's…
content

EC=MC The new law of marketing

Northeast Ohio has a plethora of great companies. Smart Business Network is one of those. They have a newer division, Convero, a research, strategy and content marketing firm focused on audience engagement and building stronger relationships one conversation at a time. Lee Koury, Managing Director, has written this post about…
bystander

Do Something! Don’t Be A Bystander

The Train Wreck: I voted this week. What should be a moment of red, white and blue pride was far from it. I selected from two people for whom I have no respect. Yet, with the stroke of my pen, I officially advocated for one to be President of the…
dream

Upgrades Can Be A Nightmare.

Upgrades Can Be A Nightmare. I had a bad dream last night but as with most dreams, there’s probably something valuable in it. I’m sure Freud would agree. I’m decades out of college so it wasn’t one of those I showed up for the exam and forgot to study dreams.…
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