Recent Posts

bystander

Do Something! Don’t Be A Bystander

The Train Wreck: I voted this week. What should be a moment of red, white and blue pride was far from it. I selected from two people for whom I have no respect. Yet, with the stroke of my pen, I officially advocated for one to be President of the…
dream

Upgrades Can Be A Nightmare.

Upgrades Can Be A Nightmare. I had a bad dream last night but as with most dreams, there’s probably something valuable in it. I’m sure Freud would agree. I’m decades out of college so it wasn’t one of those I showed up for the exam and forgot to study dreams.…
sales team

Daniel Pink is Wrong… At Least When It Comes to Professional Sales People

Daniel Pink is Wrong … At Least When It Comes to Professional Sales People Much has been written over decades on how to compensate sales people to achieve optimal results. The answers are all over the map. Daniel Pink’s best seller, Drive, advocated for intrinsic rewards not extrinsic, such as…
process

Culture: Your Employees Want to Make a Difference

Culture: Your Employees Want to Make a Difference Part of our intentional culture process is rooted in a three-hour meeting (we call it a "rollout") that we guide all employees through.  Without exception, our clients (the firms' CEOs) worry about how their employees will respond. They anticipate a healthy degree of skepticism…
cyber

Your Name Doesn’t Have to be Target – to be One!

Your Name Doesn’t Have to be Target – to be One! The truth about CyberSecurity is that every organization, regardless of the size and significance, IS a target of CyberCrime; the problem is we only hear about “the big ones” in the mainstream media.  But dig just a little and…
fault

It’s Not My Fault!

It’s Not My Fault! "People are always blaming their circumstances for what they are. I don't believe in circumstances." -- George Bernard Shaw I was driving to a member’s office when I noticed a bumper sticker on the truck in front of me that said “Don’t move firewood, it bugs…
contagious

Making Your Culture Contagious

Making Your Culture Contagious During some recent business travel, I finally had the opportunity to read Contagious - Why Things Catch On, by Jonah Berger.  Berger is a professor of Marketing at the Wharton School at [caption id="attachment_9931" align="alignright" width="320"] Positive State of Mind[/caption] the University of Pennsylvania.  While the…
economy

2016 Vistage CEO Confidence Index survey- Q1

August, 2016 WSJ/Vistage Confidence Index CEOs expressed greater concerns about the outlook for the domestic economy but remained upbeat about their own firm’s prospects in the Q1 2016 Vistage CEO Confidence Index survey. [caption id="attachment_9856" align="alignleft" width="316"] confidence index[/caption] Below are some key highlights: 54% of CEOs plan to expand their…
questions

The Power of Questions— One Secret to Effective Communication

A Prudent Question Is One-Half of Wisdom Have you ever wondered about questions? Do you know someone who consistently seems to ask all the right questions . . . in just the right way? Have you noticed that these people are also marvelous conversationalists, even though you do most of…
Laclede Chain-640X360

How to Reinvent Your Company

How a Bold, Curious Leader Turned Laclede Chain Around In my new book “On the Brink: A Fresh Lens to Take Your Business to New Heights,” I share a story about a client, Laclede Chain, that was “on the brink.” Stuck or stalled, however you describe it, Laclede had grown and captured market share but then reached…
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