Leadership Skills

Leading with Empathy: an essential skill for achieving success (Part II)

Maitén Panella is a Psychologist. She works with C-Suite Executives, Leaders and Entrepreneurs combining techniques from Emotional Intelligence, Gestalt and other psychological theories to remove obstacles, achieve goals and unlock hidden potential. “At the core, Hit Refresh is about us humans and the unique quality we call empathy, which will…

The Lonely CEO

“Many senior executives say the biggest problem they face is not having someone to talk to about their business”. Bill George, author of Authentic Leadership and True North CEO’s are lonely? It may sound counterintuitive because leaders spend most of their workdays meeting with people. Even so, loneliness affects many…

Leading with Empathy: an essential skill to achieve success (Part I)

Maitén Panella is a Psychologist. She works with C-Suite Executives, Leaders and Entrepreneurs combining techniques from Emotional Intelligence, Gestalt and other psychological theories to remove obstacles, achieve goals and unlock hidden potential. Empathy is a powerful business tool. 91 percent of CEOs believe empathy is directly linked to a company's financial…

Improve Your Leadership Skills With a Hobby

Do you ever feel guilty taking time to golf, fish, dance or engage in another favorite hobby? You shouldn’t and here is why. Hobbies can: 1. Make You a Better Leader Richard Boyatzis, author of Resonant Leadership, states: “Resonant leaders are in tune with those around them. This results in…

Winning Words

A client once asked, “Jeff, you always stress the value and significance of words and language. Is it really that big of a deal?" My response, “If you want long-term business-growth success, you bet! If instead, you want a quick path to extinction, fuh-ged-uh-bout-it!” Here are some examples: While at…

Exploring for Innovation

Have you ever thought about why some organizations are more innovative than others? If we looked closely at such companies, I bet we wouldn’t find the answers inside. No, innovation most often comes from outside of a company and therein lies the problem. If you and your team are spending…

BASICS & FUNDAMENTALS + PRINCIPLES & PRACTICES = EXPLOSIVE RESULTS!

If you’re a leader, attempting to get your team to “do something” they oughta be doing, because you know it’ll drive far better results, you may encounter challenges, resistance or push-back. Likely to sound, something like this. Your folks retort: “You want me to do what?!” “You’re kidding! That’s too…
Should You Take a New Route?

Should You Take a New Route?

One of the major keys to success is to keep moving forward on the journey, making the best of the detours and interruptions, turning adversity into advantage .John C. Maxwell One morning last summer, my husband and I ventured out on a long weekend trip. I entered our destination into…
Keep moving forward! Know You Can Do It

KNOW YOU CAN DO IT! 19 Tips to Move Forward

So what do you do when... Your people or members wonder, in economic flux... "How do I stay motivated, productive, create new business, generate profits and take care of current customers?" To help them move forward, here are 19 things I know: 1.  If you're a leader, LEAD! Your folks…

Develop Good Habits by Avoiding Decision Fatigue

How many times during the day do we pause and ask ourselves what was I intending to accomplish today, how did I end up here? According to one study, the cause of this is decision fatigue. Decision fatigue helps explain why ordinarily sensible people get angry at colleagues and families, splurge on clothes,…
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