Leadership Skills

The current situation with COVID-19 pandemic has been unlike anything we have experienced previously.  Without any sports to watch, I began to think about some comparisons between the best sports coaches and the best leaders in the current environment of uncertainty. Here are 8 things you can learn from the…

How often have we said this to ourselves and discovered unintended consequences? As leaders, we know that others are always watching what we do and listening and reacting to what we say. And, when we are with our office staff, in the factory or the field, most of us are…

Maitén Panella is a Psychologist. She works with C-Suite Executives, Leaders and Entrepreneurs combining techniques from Emotional Intelligence, Gestalt and other psychological theories to remove obstacles, achieve goals and unlock hidden potential. “At the core, Hit Refresh is about us humans and the unique quality we call empathy, which will…

“Many senior executives say the biggest problem they face is not having someone to talk to about their business”. Bill George, author of Authentic Leadership and True North CEO’s are lonely? It may sound counterintuitive because leaders spend most of their workdays meeting with people. Even so, loneliness affects many…

Maitén Panella is a Psychologist. She works with C-Suite Executives, Leaders and Entrepreneurs combining techniques from Emotional Intelligence, Gestalt and other psychological theories to remove obstacles, achieve goals and unlock hidden potential. Empathy is a powerful business tool. 91 percent of CEOs believe empathy is directly linked to a company's financial…

Do you ever feel guilty taking time to golf, fish, dance or engage in another favorite hobby? You shouldn’t and here is why. Hobbies can: 1. Make You a Better Leader Richard Boyatzis, author of Resonant Leadership, states: “Resonant leaders are in tune with those around them. This results in…

A client once asked, “Jeff, you always stress the value and significance of words and language. Is it really that big of a deal?" My response, “If you want long-term business-growth success, you bet! If instead, you want a quick path to extinction, fuh-ged-uh-bout-it!” Here are some examples: While at…

Have you ever thought about why some organizations are more innovative than others? If we looked closely at such companies, I bet we wouldn’t find the answers inside. No, innovation most often comes from outside of a company and therein lies the problem. If you and your team are spending…

If you’re a leader, attempting to get your team to “do something” they oughta be doing, because you know it’ll drive far better results, you may encounter challenges, resistance or push-back. Likely to sound, something like this. Your folks retort: “You want me to do what?!” “You’re kidding! That’s too…

One of the major keys to success is to keep moving forward on the journey, making the best of the detours and interruptions, turning adversity into advantage .John C. Maxwell One morning last summer, my husband and I ventured out on a long weekend trip. I entered our destination into…