Leadership Skills

Being Unclear about Decision-making Authority

Do you ever complain that your direct-reports don’t make enough decisions on their own? Do they ever complain about your micro-managing? In my work with CEO’s and their Sr. Executives over the last 10 years, I often see that that the boundaries and authority for decision-making are blurry or non-existent.…

Competitive Advantage: Is Yours a Hit or Myth?

"If you don't have a competitive advantage, don't compete!" Jack Welch Jaynie Smith, author of Creating Competitive Advantage: Give Customers a Reason to Choose You Over Your Competitors and Relevant Selling: Research Proves Customers Value More Than Just Pricerecently spoke to my groups. Here are the highlights of her books…

A Key to Your Professional and Personal Growth: Receiving Feedback Well

Giving feedback to others should be part of your daily routine, and you probably do it with confidence and firm belief in your point of view. How do you feel, though, when you receive feedback? Do you agree with the giver’s perspective? Your natural reaction when receiving feedback from some…

The Secret to Leadership

“If you are distressed by anything external, the pain is not due to the thing itself but to your own estimate of it: and this you have power to revoke at any moment.” Marcus Aurelius   What if you knew the “secret” of being a great leader and living a…

No Excuses Needed! Creating And Sustaining A Culture Of Accountability

Can you imagine a world where no one makes an excuse for a missed deadline? Chalmers Brothers recently spoke to my groups on creating and sustaining a culture of commitment and accountability. He stressed that conversations are the key to accountability, and as a leader, your job is to have…

Stop, then Ask: The Language of Innovation and Change

"...the leader of the past knew how to tell. The leader of the future will know how to ask." Peter Drucker “He who can no longer pause to wonder and stand rapt in awe, is as good as dead; his eyes are closed.” Albert Einstein Any type of improvement or…

Ten Rules for Giving Meaningful Feedback

How difficult is for you to provide meaningful feedback to your employees? The experience can be awkward and anxiety-provoking, so maybe you delay it or, worse, avoid it entirely?! Let’s start with defining feedback. Feedback is a generic term for information about a previous action that was sent back to…

Disaster or Innovation? Your Reaction to Failure Determines Which It Is

A few sentences in a recent New Times article about failure particularly struck me: “… (an) unexpected truth about innovation: It is, by necessity, inextricably linked with failure. The path to any success is lined with disasters.” Disaster?! That’s a strong word. Just the thought of it turns my stomach,…

Decoding and Avoiding Upward Delegation

I was only 26 and excited about my new role as Controller. As a first time manager, I was driven by a desire to be a leader who both listened to, and acted on, my employees’ problems. I encouraged everyone to bring me their unsolved problems. One after another, I…

Open Your Mind and Generate New Ideas by Reversing Everything

Andrea Simon recently spoke to my Vistage Peer Advisory Groups. She is a certified Blue Ocean Strategist. A “Blue Ocean” is a new market space with no competition where demand is created rather than fought over. Andrea says that the key to finding our Blue Ocean is “to ‘see with…
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