Vistage Expert Speakers

I’ve offered a lot of advice about your company’s website: Building it on a content management system (CMS), using the principles of responsive design, providing compelling content, using calls to action (CTAs) to drive “conversions,” and measuring everything. But there’s another important consideration resulting from the explosion in smartphone ownership.…

Many brands continue to lose relevance, value, and profitability. Much is written about how "marketing" needs to fix this. Talk abounds about consumer experience, purpose driven brands, etc. It's all misdirected. We accept that consumer experience and connection with your company's purpose can create stronger brand loyalty. It's the "icing…

Last month, I wrote about the cloud (as in cloud computing) and explained why we call it that. Today, I’ll highlight why the cloud is better for the vast majority of companies, compared to the old way (buying and managing your own hardware and software). For the record, I’m referring…

These days, people are constantly talking about “the cloud” (as in cloud computing). Did you ever wonder why they call it the cloud? According to Wikipedia, the origin of the term is unclear but they cite two possible sources dating to either 1977 or 1981. Since I joined a team…

Here is another great blog from Andrea Simon. It’s a great example of how a brave leader used a crisis to spur dramatic change. Ever been on a sinking ship? That was the state of Centenary College when Dr. Kenneth L. Hoyt took over as president in 2001. To say…

Here is a guest blog from Andrea Simon. It’s a great follow-up to my blog on learning from Chipotle’s Crisis. How could something called corporate anthology, help Chipotle and other businesses change proactively? Read on, and Andrea explains.  I always enjoy my workshops with CEOs. They teach me a lot…

We all know that sleep and exercise are good for us. Now, brain science shows that good sleep and aerobic exercise make us not just healthier but literally smarter.  So, we know more than ever what we should do and why we should do it, and yet often we don’t.…

We find ourselves at Customer Manufacturing Group at the intersection of two trends that are finally becoming mainstream conversations: customer experience and process management. As we discuss these topics with people, we notice their concern that the two may be mutually exclusive. That is, a belief that efficient process implementation…

Snapchat recently went public and had one of the biggest IPOs in years. Assuming that you’re not very familiar with Snapchat, there are a few things to know. People (especially teenagers) like Snapchat because, if photos are going to exist only briefly, they need not be as carefully composed (AKA…

Recently, Ryan Avery spoke to my Vistage groups where he shared valuable communication skills, strategies, and insights that the world’s best leaders use to influence others to take action. Ryan's infographic shown here lists some words that he recommends removing from your vocabulary to increase the effectiveness of your own communication.…