Recent Posts

Avoiding Conflict

  The fact is that most of the biggest catastrophes that we've witnessed rarely come from information that is secret or hidden. It comes from information that is freely available and out there, but that we are willfully blind to, because we can't handle, don't want to handle, the conflict…

Ignoring Alignment

I am amused by comments that I hear and read about Apple and it’s leadership. For example: “They need to do more research and ask for customer input.” “They are arrogant.” “Steve Jobs was a perfectionist and maniac about his products.  He was always challenging his employees to do more.…

Downtime Is Not A Dirty Word

  If you are like almost all of my CEO’s and Senior Executives, you struggle with taking time off and freeing yourself from your e-mail and electronic addiction devices. In the interest of your productivity and sanity, here are some helpful articles on how to conquer the urge to constantly…

The Danger of Avoiding Emotion

  While discussing an issue of a member at a monthly meeting of one of my CEO Groups, another member advised: “Take the emotion out of it!” The advice was well-intentioned, but ultimately, wrong. Ignoring emotion in the workplace can actually be dangerous. Here are links to a few insightful…

Purpose and Meaning Are Your Competitive Advantage

Because a true sense of purpose is deeply emotional, it serves as a compass to guide us to act in a way completely consistent with our values and beliefs. Purpose does not need to involve calculations or numbers. Purpose is about the quality of life. Purpose is human, not economic.…

Mastering the Art of Negotiation: 10 Rules For Getting What You Want

How many times a day do you negotiate? If you define negotiation as “a transfer of trust”, as negotiation expert, Jack Kaine, does, you probably negotiate more frequently than you think. Jack recently spoke to a couple of my CEO Peer Advisory Boards, and here are some of his key…

Moving From Tactical to Strategic

"How do I move from tactical to strategic?" is a common question new members asks their Vistage groups.  Here is a blog post from that provides some insight into that question. 6 Habits of Strategic Thinkers You're the boss, but you still spend too much time on the day-to-day.…

Decoding Meeting Success: The Need For a Neutral Facilitator

Are you ever disappointed with the level of participation in  your meetings? If so, you are not alone. This is one of the biggest complaints I hear about meetings from my CEO members. In any meeting, regardless of its size or purpose, there are three roles that you can play:…

Decoding Meeting Success: Using a Detailed Agenda

Does it seem like you are always in a meeting (defined as 2 or more people coming together for business purposes)? Do you feel like you are not getting any “real work” done? Do you dread attending meetings because they are dull, unproductive, disorganized and too long? Whether you measure…

What Makes a Person Accountable Part 2: Accountability Models

In my previous blog, I stated that if you want accountable employees, you must teach them the basic knowledge and follow up with continuous coaching.  Here are two Accountability models that you can use for that purpose: Accountability Models Arbinger Institute Model The Arbinger model is based upon a simple…
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